CHL Softech is a software development company offering a comprehensive range of IT solutions and services.
Role Description
This is a full time on-site role located in Noida & Bengaluru for a Customer Success Executive.
The Customer Success
Executive will be responsible for ensuring customer satisfaction, retention, providing customer support, managing accounts, and utilizing analytical skills to enhance customer experience.
Qualifications -
Customer Satisfaction and Customer Retention skills
Analytical Skills
Customer Support and Account Management
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Experience in a customer-facing role
Bachelor's degree in business administration or related field