CHL Softech is a software development company offering a comprehensive range of IT solutions and services.
Role Description
This is a full-time in office role located in Noida & Bengaluru for a Customer Success Executive. The Customer Success Executive will be responsible for ensuring customer satisfaction, retention, providing customer support, managing accounts, and utilizing analytical skills to enhance customer experience.
Qualifications -
- Customer Satisfaction and Customer Retention skills
- Analytical Skills
- Customer Support and Account Management
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Experience in a customer-facing role
- Bachelor's degree in business administration or related field