Deliver Tier 2 customer support in US shift via calls, emails, and chats with focus on 100% issue resolution and customer satisfaction Key Responsibilities - Handle inbound/outbound interactions with accurate case logging
- Support recruitment processes for applicants & rehires
- Guide customers on self‑service portals
- Escalate unresolved issues per defined procedures
- Ensure GDPR‑compliant security verification
- Achieve SLA targets & maintain call/data quality Skills & Qualifications - Robust verbal & written communication
- Quick technical learning ability;
familiarity with ServiceNow, ERP, MS Office
- Ability to multitask in fast‑paced environment
- Customer‑focused mindset with attention to detail Eligibility - Freshers
- Prior International BPO work experience
📌 Customer Service Representative (Yelahanka)
🏢 Claidsphere Solutions
📍 Yelahanka
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.