About The Company TP is a leading organization specializing in providing exceptional customer support services to international clients across various industries. With a strong focus on quality and customer satisfaction, TP has established itself as a trusted partner for global businesses seeking reliable and efficient support solutions. The company prides itself on fostering a dynamic and inclusive work environment that encourages growth, innovation, and professional development.

About The Role We are seeking a dedicated and proactive Customer Support Executive to join our team in Indore. This role involves managing inbound customer interactions through voice calls, primarily supporting international clients.

The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to handle queries efficiently while maintaining high service standards. This position offers an excellent opportunity for both freshers and experienced professionals to develop their careers in a fast-paced, international support environment.

Qualifications Candidates should meet the following criteria:

- Undergraduate or Graduate degree from a recognized institution
- Freshers and experienced candidates are encouraged to apply
- Excellent verbal communication skills in English
- Ability to work in rotational shifts, including night shifts
- Strong interpersonal and problem-solving skills
- Willingness to learn and adapt to current processes

Responsibilities The key responsibilities of the Customer Support Executive include:





- Providing real-time support to international customers via inbound calls, addressing their queries and concerns effectively
- Handling customer inquiries related to products, services, billing, and technical issues
- Ensuring timely resolution of customer issues while maintaining high standards of service quality
- Following established process guidelines and adhering to performance metrics to achieve departmental goals
- Documenting customer interactions accurately and updating relevant systems
- Collaborating with team members and other departments to resolve complex issues
- Maintaining a positive attitude and professional demeanor during all customer interactions

Benefits Joining TP as a Customer Support Executive offers numerous benefits, including:

- Competitive salary package up to ₹40,000 per month
- Five-day workweek with rotational shifts, predominantly night shifts
- Opportunity to work in an international support environment, gaining valuable global exposure
- Career advancement prospects within the organization
- Comprehensive training and ongoing skill development programs
- Health and wellness benefits, along with a supportive work culture

Equal Opportunity TP is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, religion, gender, age, disability, or any other protected characteristic. We believe in providing equal chances for everyone to succeed and grow within our organization.

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