? HIRING: CUSTOMER SERVICE EXECUTIVE ? ? Primary Location: Lower Parel ? We also have 100+ openings across Mumbai, Thane, and Navi Mumbai! ? SALARY &
- INCENTIVES 6 Months to 4 Years Exp: ₹25,000 – ₹28,000 In-Hand 4+ Years Exp: ₹35,000 In-Hand ? Monthly Incentives: Up to ₹5,000/- ? KEY BENEFITS &
- USPs ? Medical Insurance: ₹3 Lacs Health Coverage ? Yearly Appraisal: 10% to 20% salary increment based on performance ? Work Environment: Excellent corporate exposure with fast career growth ⏰ SHIFT &
- WORKING DAYS Shift Window: 9:00 AM to 10:00 PM (Any 9-hour operational shift) Offs: 1 Rotational Week Off ? ELIGIBILITY CRITERIA Education: HSC (12th Pass) or Graduate Experience: Minimum 6 Months of Customer Support experience (Mandatory) Language Skills: Very Good to Excellent Verbal &
- Written English Communication Technical Skills:
Basic Computer Knowledge Other Traits: Good listening skills, customer-first attitude, and comfortable with rotational shifts ? JOB RESPONSIBILITIES ? Multichannel Support: Handle customer inquiries professionally via calls, emails, and chats. ?️ Resolution: Provide accurate details on products/services and resolve issues efficiently. ? Data Management: Maintain customer records and update interaction details in the CRM system. ? Escalation Handling: Escalate complex issues to internal teams and follow up for resolution. ? Targets: Consistently meet individual CSAT and quality performance targets. ? HOW TO APPLY: Click Apply or WhatsApp your updated resume on +91 91379 41428