Handle inbound and outbound customer calls professionally. Understand customer requirements and provide accurate information about products/services. Address customer queries and resolve concerns effectively.
Identify customer needs and recommend suitable products or services. Explain product/service features clearly and handle customer objections. Follow up with customers and assist them throughout the interaction.
Maintain a high level of customer satisfaction through effective communication and problem-solving. Work towards achieving assigned sales and performance goals. Maintain accurate records of customer interactions in the system.