Description We are seeking a motivated Customer Service Associate to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring a positive experience with our products and services.

Responsibilities - Respond to USA customer inquiries via phone in a timely and professional manner.

- Resolve customer complaints and issues effectively while ensuring customer satisfaction.
- Provide detailed information about products and services to customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to ensure customer needs are met.




- Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.

Skills and Qualifications - Excellent verbal and written communication skills in English and Hindi.

- Robust problem-solving abilities and attention to detail.
- Proficiency in using customer service software and CRM tools.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Robust interpersonal skills and a customer-centric mindset.
- Basic knowledge of computer applications including MS Office., Spotlight - Cafeteria, Office cab/shuttle

📌 Customer Service Associate (Mumbai)
🏢 Riddhi Pramod Tulsyan (Proprietor Of Vibgyor Management Consultant)
📍 Mumbai