We are looking for enthusiastic and customer-focused candidates to join our team as Customer Relationship Manager (CRM). The role involves assisting customers, resolving queries, maintaining customer records, and ensuring a positive customer experience.
Key Responsibilities:
- Handle customer calls, chats, and emails professionally.
- Resolve customer queries and complaints promptly.
- Maintain customer data and update CRM records.
- Follow up with customers to ensure satisfaction.
- Coordinate with internal teams for issue resolution.
Eligibility:
- Intermediate (12th Pass) or Graduate.
- Freshers are welcome to apply.
- Valuable communication and interpersonal skills.
- Basic computer knowledge (MS Office/Google Sheets).
- Positive attitude and willingness to learn.