Youth homes and developers pvt ltd is a growing real estate company focused on delivering premium residential and commercial projects with exceptional customer experience. We are looking for a dynamic and customer-focused CRM professional to manage client relationships, post-sales coordination, and customer satisfaction.

Position: CRM Executive Department: Customer Relationship Management (CRM) Industry: Real Estate Location: opp. to secular heritage , near sonu market gyanodaya gurukul school, gola road patna Employment Type: Full-Time Key ResponsibilitiesContact and follow up with company-generated leads through phone calls, WhatsApp, emails, and other communication channels. Explain project details, plot specifications, pricing, payment plans, and current offers to prospective clients. Convince potential customers to visit project sites and assist them throughout the sales process.

Conduct regular follow-ups with interested clients until the deal is successfully closed. Build and maintain strong customer relationships to ensure high customer satisfaction. Coordinate with the sales and site visit teams to schedule and manage client visits.

Maintain accurate records of customer interactions, follow-ups, and sales activities in the CRM system. Achieve monthly and quarterly sales targets set by the management. Resolve customer queries and provide prompt assistance before and after the sale.

Prepare daily, weekly, and monthly sales reports and submit them to the reporting manager. Stay updated on project developments, market trends, competitor offerings, and pricing.



Work closely with Team Leaders and management to improve lead conversion and overall sales performance.

Ensure timely documentation and assist customers with the booking process.

Required

SkillsExcellent communication and interpersonal skills. Strong sales, negotiation, and convincing abilities. Ability to build trust and maintain long-term customer relationships. Good knowledge of Microsoft Office and CRM software.

Strong follow-up and customer handling skills. Self-motivated, target-oriented, and able to work under pressure. Professional attitude with a positive approach. QualificationBachelor's degree in any discipline (preferred).

Freshers with excellent communication skills can apply. Prior experience in real estate sales, telesales, or customer relationship management will be an added advantage.

Salary & IncentivesFixed Monthly Salary Attractive Performance-Based Incentives Growth Opportunities within the Organization Key ResponsibilitiesContact and follow up with company-generated leads through phone calls, WhatsApp, emails, and other communication channels. Explain project details, plot specifications, pricing, payment plans, and current offers to prospective clients. Convince potential customers to visit project sites and assist them throughout the sales process.





Conduct regular follow-ups with interested clients until the deal is successfully closed. Build and maintain robust customer relationships to ensure high customer satisfaction. Coordinate with the sales and site visit teams to schedule and manage client visits.

Maintain accurate records of customer interactions, follow-ups, and sales activities in the CRM system. Achieve monthly and quarterly sales targets set by the management. Resolve customer queries and provide prompt assistance before and after the sale.

Prepare daily, weekly, and monthly sales reports and submit them to the reporting manager. Stay updated on project developments, market trends, competitor offerings, and pricing. Work closely with Team Leaders and management to improve lead conversion and overall sales performance.

Ensure timely documentation and assist customers with the booking process.

Required

SkillsExcellent communication and interpersonal skills. Strong sales, negotiation, and convincing abilities. Ability to build trust and maintain long-term customer relationships. Good knowledge of Microsoft Office and CRM software.

Strong follow-up and customer handling skills. Self-motivated, target-oriented, and able to work under pressure. Professional attitude with a positive approach. Qualification any degree in any discipline (preferred).

Freshers with excellent communication skills can apply. Prior experience in real estate sales, telesales, or customer relationship management will be an added advantage.

Salary & IncentivesFixed Monthly Salary Attractive Performance-Based Incentives Growth Opportunities within the Organization

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