● Notice - Immediate Joiners will be preferred Preferred Background:
Prior internship or exposure in CRM, customer service, real estate will be an added advantage. Role Overview:
We are looking for a proactive and customer-focused CRM Executive to support our Customer Relationship
Management team. The candidate will assist in handling client communication, coordination, and reporting, and operational support while ensuring a smooth customer experience. Key Responsibilities:
Coordinate with clients, owners, vendors, and internal operations teams.
Handle customer communication through calls, emails, and WhatsApp professionally.
Assist in managing client queries, follow-ups, and escalations.
Support in maintaining CRM records and updating booking/reservation platforms.
Prepare reports, MIS documentation, and maintain accurate data records.
Conduct field visits and assist with coordination at SRO/government offices when required.
Support the team in documentation and registration-related processes.
Ensure smooth coordination across different time zones and client requirements.
Assist in maintaining customer satisfaction and understanding luxury customer expectations.
Support social media and online reputation management activities when required. Requirements:
Positive verbal and written communication skills in English.
Basic understanding of legal documentation and registration processes.
Working knowledge of Excel, Google Sheets, and MIS reporting.
Ability to multitask and handle responsibilities calmly and professionally.
Strong coordination and interpersonal skills.
📌 Customer Relationship Management Executive (India)
🏢 ALYF
📍 India
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