Customer Relationship Executive (Chennai)

Customer Relationship Executive (Chennai)

06 Aug
|
GoWatr
|
Chennai

06 Aug

GoWatr

Chennai

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Contact Us Customer Relationship Executive Position: CRE & Digital Marketing Place: Chennai Tag 2: Petrol allowance Salary: 2 to 2.4-LPA Years of Experience: Fresher-Years Job Type: Full Time Vacancy: 1 Qualifications: Any Degree Skills: Gender: Female Description: ◉Job Summary for CRE :

We are seeking a dynamic and customer-focused Customer Relationship Executive (CRE) who will be responsible for managing customer interactions, supporting sales activities, and executing digital marketing strategies. The ideal candidate should have strong communication skills along with a good understanding of digital tools and customer engagement practices.

◉Key Responsibilities:

Customer Interaction & Support

Handle inbound and outbound calls, emails, and customer queries in a professional manner

Provide accurate information about products/services and resolve customer concerns efficiently

Lead Generation & Sales Support

Convert inquiries into qualified business leads

Schedule appointments and support the sales team in closing deals

Complaint Resolution

Address customer complaints promptly and ensure timely resolution

Maintain high levels of customer satisfaction and service quality

Relationship Management

Build and maintain strong relationships with clients

Ensure smooth after-sales support and customer retention

Documentation & Reporting

Maintain accurate and updated customer records in CRM systems

Generate reports on customer interactions and sales activities

Feedback Collection

Collect and analyze customer feedback

Identify areas for service and process improvement

Strategy & Execution

Develop and execute digital marketing strategies including SEO, SEM, email marketing, and social media campaigns

Content & Social Media Management

Manage company social media platforms

Plan and maintain an editorial calendar to ensure consistent brand messaging

Analytics & Reporting





Monitor campaign performance using tools like Google Analytics, SEMrush, or HubSpot

Provide actionable insights to improve campaign ROI

Paid Advertising (PPC)

Plan, launch, and optimize paid campaigns on platforms such as Google Ads and Facebook Ads

Website Optimization

Collaborate with web teams to enhance website user experience (UX) and content effectiveness

◉Required Skills & Qualifications:

Strong communication and interpersonal skills

Basic knowledge of CRM tools and digital marketing platforms

Analytical mindset with attention to detail

Ability to multitask and work in a fast-paced environment

Proficiency in MS Office and online tools crt this in one as single on Customer Relationship Executive Position: CRE & Digital Marketing Place: Chennai Tag 2: Petrol allowance Salary: 2 to 2.4-LPA Years of Experience: Fresher-Years Job Type: Full Time Vacancy: 1 Qualifications: Any Degree Description: ◉Job Summary for CRE :

We are seeking a dynamic and customer-focused Customer Relationship Executive (CRE) who will be responsible for managing customer interactions, supporting sales activities, and executing digital marketing strategies. The ideal candidate should have strong communication skills along with a valuable understanding of digital tools and customer engagement practices.

◉Key Responsibilities:

Customer Interaction & Support

Handle inbound and outbound calls, emails, and customer queries in a professional manner

Provide accurate information about products/services and resolve customer concerns efficiently

Lead Generation & Sales Support





Convert inquiries into qualified business leads

Schedule appointments and support the sales team in closing deals

Complaint Resolution

Address customer complaints promptly and ensure timely resolution

Maintain high levels of customer satisfaction and service quality

Relationship Management

Build and maintain strong relationships with clients

Ensure smooth after-sales support and customer retention

Documentation & Reporting

Maintain accurate and updated customer records in CRM systems

Generate reports on customer interactions and sales activities

Feedback Collection

Collect and analyze customer feedback

Identify areas for service and process improvement

Strategy & Execution

Develop and execute digital marketing strategies including SEO, SEM, email marketing, and social media campaigns

Content & Social Media Management

Manage company social media platforms

Plan and maintain an editorial calendar to ensure consistent brand messaging

Analytics & Reporting

Monitor campaign performance using tools like Google Analytics, SEMrush, or HubSpot

Provide actionable insights to improve campaign ROI

Paid Advertising (PPC)

Plan, launch, and optimize paid campaigns on platforms such as Google Ads and Facebook Ads

Website Optimization

Collaborate with web teams to enhance website user experience (UX) and content effectiveness

◉Required Skills & Qualifications:

Strong communication and interpersonal skills

Basic knowledge of CRM tools and digital marketing platforms

Analytical mindset with attention to detail

Ability to multitask and work in a fast-paced environment

Proficiency in MS Office and online tools crt this in one as single on No-3, 3rd Cross Street, Sterling Road, Nungambakkam, Chennai - 600 034 +91 9444 222 000 OUR SOLUTIONS Residential Commercial COMPANY About us Privacy Policy OTHERS Blog Contact Us Terms of use

📌 Customer Relationship Executive (Chennai)
🏢 GoWatr
📍 Chennai

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