Dear Candidate, We are currently hiring for the position of Process Associate (Voice Process) for the Tanishq Premium Process at our Marathahalli location. We are seeking energetic, customer-focused individuals with solid problem-solving skills to join our team.
Role Overview
- Location: Marathahalli/ Silk Board (Maruthi Chambers) (On-site) - Shift: Day Shift (6 days/week, Sundays off) - Salary (CTC): Up to ₹26,000 per month, plus performance-based incentives - Transportation: Cab facility is not provided Key Responsibilities:
- Manage outbound calls with professional communication.
- Resolve customer queries regarding gold, platinum, and diamond jewellery.
- Generate leads by encouraging store visits and maintaining accurate interaction records.
- Contribute to the continued success of a leading jewellery brand.
Requirements
- Education: Any Graduate or Postgraduate.
- Experience: 0–2 years.
- Languages: Proficiency in both English and Hindi is mandatory.
- Skills: Strong interpersonal skills and a customer-centric approach.
Benefits
- Fixed day shifts for work-life balance.
- Structured training, mentoring, and career growth opportunities.
- A supportive team environment.
Interview Process: The selection process involves two virtual rounds: 1.
Operational
Round 2.
Client Round The scheduled joining date for selected candidates are next day joining