- Experience in lending, customer service, telesales, lead generation, or financial operations, preferably in a digital lending environment

- Good understanding of loan application journeys and customer onboarding processes

- Solid communication and interpersonal skills, with the ability to guide customers clearly through the application process

- Ability to review customer applications, identify gaps, and coordinate for timely resolution.

- Strong follow-up, persuasion, and problem-solving skills to engage customers who are stuck at different stages of the funnel

- Attention to detail, professional attitude, and ability to work within service level timelines

- Fluent English is essential; familiarity with Canadian customer communication and lending terminology will be an added advantage

- Candidate should be open to working in night shifts and rotational shifts

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits

- Flexible schedule

- Health insurance

- Leave encashment

- Provident Fund

Work Location: In person

📌 Customer Experience Specialist - Night Shift (Ahmedabad)
🏢 LENDITT INNOVATIONS u0026 TECHNOLOGIES PRIVATE
📍 Ahmedabad