WALK-IN INTERVIEWS Career Comeback Professionals || Experienced Professional || Fresh Graduates Hiring for Position - Customer Experience Associate Joining Date: 9th February 2026 Interview Date & Time : 5th Aug 2026 to 31st Aug 2026 (Only Weekdays i.e. Monday to Friday)

11:00 AM IST to 03:00 PM IST Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001 Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA Document(s) To Carry - Résumé Processes Hiring For : Global Emails Fresh Graduates and Career Come-backs are eligible to apply

Excellent written and spoken English

Experience is Sales is good to have.

Good to have some experience handling UK & US customers

This position involves 80% emails and 20% calls. Ideally a mix of non-voice & voice process.

Working

Hours - 9 hours shift with 1 hour break Morning Shift - 08:00 AM to 05:00 PM Day Shift - 11:00 AM to 08:00 PM Night Shift - 08:00 PM to 05:00 AM Working days - 5 days a week of the 7 days in the week Offered CTC - Rs.3.59 LPA Fixed + Performance Bonus + Shift Allowances (As Applicable) Responsibilities First point of contact for our professionals & customers

Be a product expert, assisting new and existing professionals with any queries that they may have

Responding to emails from our professionals and resolving their queries promptly.

Replying to emails using the Zendesk ticketing system

Ability to handle unresolved questions from customers To ensure satisfactory resolution of various issues

Ensuring high service delivery & customer satisfaction levels





Required Skills and Experience (add desirable skills if necessary)

Strong in spoken & written English, with a clear and confident communication style

Problem-solving skills

Good knowledge about using a laptop/computer with above-average typing skills.

Exceptional attention to detail

Experience in an International process

Experience in handling both calls and emails

Driven & motivated with a great work ethic An eagerness to learn and progress within the company

Self-starter Perks And Benefits Performance-based bonus payouts and shift allowances (as applicable)

Two-way cab facility (For night shifts)

33+ paid days off annually

Quarterly team socials

Access to Learning & Development programs

Work with a collaborative and supportive team

Opportunities for career growth and advancement

Healthcare insurance for you, with the option to upgrade for family coverage About Bark Bark is an online services marketplace connecting customers with professionals across over 1,000 categories. Operating in nine countries including the UK, US, Australia, Canada, and New Zealand, we're transforming how people find trusted service providers for everything from home improvement to professional services.



Our platform uses cutting-edge technology to match customers with the right professionals quickly and efficiently.

With a global team of over 220 people, we're currently undergoing an exciting transformation: migrating from a lead generation model to a full marketplace platform with subscription based pricing. As a profitable, PE backed scale up (EMK Capital), Bark offers the best of both worlds: the agility and innovation of a fast moving business combined with financial stability and resources for growth. We recently launched our recent marketplace model in Australia (Q4 2025) and are preparing for rollout to the UK and US markets in 2026.

You'll have genuine ownership, responsibility, and the opportunity to shape our commercial strategy during a pivotal transformation phase with the chance to make your own contribution to our journey.

Diversity Statement At

Bark, we are a platform for people, revolutionizing the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do.

We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.

📌 Customer Experience Associate - Global Emails (Bengaluru)
🏢 Bark.com
📍 Bengaluru