Job Title
Customer Care Specialist
Job Overview
We are seeking a passionate Customer Care Specialist with deep knowledge of cotton sarees and fabrics.
- Manage customer interactions across WhatsApp, Instagram, email, and phone calls.
- Assist buyers with order placement, tracking, returns, and exchanges.
- Resolve complaints gracefully to maintain high customer satisfaction.
- Prefer multilingual (English, Hindi, Telugu) - Basic
- Prior experience
- Proficiency in using smartphone apps, WhatsApp Business, and basic spreadsheets.
- Female candidates are preferred to better relate to and guide our core customer base.
Job Type Full time (9 AM IST to 6 PM IST, Monday to Saturday)
Location
FabK , Le Royal Riteroof Apartment, Flat F, 4th Floor, 361 Avvai Shanmugam Salai, Gopalapuram, Landmark : Above Wildkraft and Hungsters, Chennai 600086
📌 Customer Care Specialist (Saree & Fabrics) (Chennai)
🏢 FABK
📍 Chennai