Job Requirements Job Title: Customer Care Executive

Company Name: Raksha Property Management

Location: Bengaluru, Karnataka (Remote)

Salary: ₹15,000 - ₹20,000 per month

Employment Type: Full-time

Raksha Property Management, a global residential and industrial property management company based in Bengaluru, is seeking talented Customer Care Executives to provide exceptional service to our real estate clients. As a Customer Care Executive, you will be responsible for effectively communicating with property owners, tenants, vendors, leads, and visitors through various channels such as email, WhatsApp, SMS, and Google Voice.

Your excellent spoken and written English communication skills will play a vital role in ensuring customer satisfaction and resolving any complaints. This is a full time position with the flexibility to work remotely from the comfort of your own home.

Job Responsibilities

- Maintain professional and prompt communication with customers via email, telephone, and other platforms
- Display a self-starter attitude and take initiative in addressing customer needs
- Record and document customer interactions, transactions, comments, and inquiries
- Collaborate and coordinate with colleagues as necessary
- Provide top-notch customer support and ensure customer satisfaction




- Acknowledge and resolve customer complaints in a timely manner

Qualifications And Experience

- Bachelor's degree is preferred
- Proficiency in Microsoft Word and Excel
- Previous experience in customer support is required
- Ability to remain calm and composed when dealing with stressed or upset customers
- Experience in property management is highly desirable

FAQs

- What is the salary range for this position?
- The salary for the Customer Care Executive role ranges from ₹15,000 to ₹20,000 per month.
- What are the benefits of working at Raksha Property Management?
- Work from home option
- Paid sick time
- What are the working hours for this position?
- The job offers both evening shift and night shift options.
- Is there any opportunity for additional earnings?
- Yes, there are supplemental pay types available, including commission pay and performance bonuses.
- What education and experience are preferred for this job?
- A bachelor's degree is preferred, and candidates with at least 2 years of previous customer support experience will be prioritized.
- Is proficiency in English required?
- Yes, proficiency in English is required for this role.
- Where is the work location?
- The work can be done remotely, so you can work from home.

📌 Customer Care Executive - Raksha Property Management - Bengaluru
🏢 VIHU
📍 Bengaluru