- Handle customer calls, complaints, and queries in a qualified manner.
- Resolve customer issues promptly and efficiently.
- Provide excellent customer service by understanding their needs and concerns.
- Collaborate with internal teams to resolve complex customer escalations.
Desired Candidate Profile
- Excellent communication skills (written & verbal) for effective call handling.
- Proficiency in e-commerce platforms, customer support tools, and CRM systems.
📌 Customer Care Executive (Mumbai)
🏢 Seasonmade
📍 Mumbai
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