Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : ServiceNow Customer Service Management (CSM) Valuable to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components. The role requires engaging in coding activities, refining existing applications, and collaborating within an agile environment to ensure the delivery of scalable and efficient software. The work focuses on addressing unique business requirements by creating innovative and high-performing solutions that integrate seamlessly with broader system architectures.

Roles & Responsibilities: Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.





Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.

Continuously improve software quality by identifying issues and implementing appropriate fixes.

Assist junior team members by sharing knowledge and providing guidance to support their professional growth.

Professional & Technical Skills: Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).

Strong experience in customizing and configuring ServiceNow CSM modules to meet business needs.

Ability to develop and maintain integrations between ServiceNow and other enterprise systems.

Familiarity with scripting languages and automation within the ServiceNow platform.

Experience in troubleshooting and resolving technical issues related to ServiceNow applications.

Additional Information: The candidate should have minimum 3 years of experience in ServiceNow Customer Service Management (CSM).

This position is based at our Bengaluru office.

A 15 years full time education is required.

📌 Custom Software Engineer (Hyderabad)
🏢 Accenture in India
📍 Hyderabad