Minimum 5 years of experience in Cruise Sales or International Travel Sales.

GDS knowledge is mandatory

(Amadeus, Galileo, Sabre, etc.).

Please note that this role follows the UK Shift

, which is a morning shift from 11:30 AM to 8:30 PM (IST)

.

Role Description The Cruise Sales Specialist is a full-time, on-site role based in Bengaluru. This role is responsible for promoting and selling cruise packages, responding to inquiries, and guiding customers through booking options, itineraries, and pricing.

The specialist will manage end-to-end sales activities, including lead follow-up, presenting tailored cruise solutions, and closing bookings while meeting sales targets. Daily responsibilities include providing high-quality customer service, maintaining accurate records of customer interactions, coordinating with tour and travel partners, and staying updated on cruise products, promotions, and market trends. The role also involves participating in team training,



sharing product knowledge, and supporting continuous improvement in sales processes.

Qualifications

- Solid Communication and Customer Service skills to interact effectively with customers and resolve queries professionally.
- Proven Sales and Sales Management abilities to generate leads, convert opportunities, and achieve or exceed sales targets.
- Experience in Training or coaching team members on products, sales techniques, and customer engagement.
- Familiarity with travel or hospitality services, preferably cruise or tour packages.
- Ability to work on-site in Bengaluru with a proactive, goal-oriented approach.
- Comfort with using CRM tools, booking systems, and basic office software.
- Relevant education in Business, Tourism, Hospitality, or a related field is an advantage.

📌 Cruise Sales Specialist (Gurugram)
🏢 AL FAHAD ENTERPRISES
📍 Gurugram