: (Shift Timings: 7 am - 4 pm)

About The Role:

Responsible for customer's credit risk management activities for the assigned market portfolio based on market principle and CCRM Services Hub Asia Pacific scope, following global and regional guidelines. To ensure deliveries meeting requirements defined in service level agreements and KPIs for process efficiency, effectiveness and quality control.

Key Responsibilities

- Manage customer credit portfolios by conducting risk assessments, maintaining customer master data, determining risk ratings, credit limits, and order processing codes, while ensuring compliance with approval authorities and CCRM policies.
- Monitor customer credit exposure, payment behavior, limit utilization, outstanding receivables, and dispute items; implement risk mitigation measures and support collections activities when required.
- Review, approve, or escalate blocked orders and credit-related decisions in line with established governance and authorization matrices.
- Execute credit risk management processes, including customer reviews, IFRS9 assessments, credit limit renewals, bad debt management, and other country-specific CCRM activities.
- Prepare and deliver timely and accurate credit risk reports for local, regional, and global stakeholders, while providing transparency and support on credit management processes.
- Collaborate with cross-functional teams and stakeholders to achieve operational objectives,



resolve issues, and support internal, regional, and global projects.
- Ensure compliance with company policies, regulatory requirements, legal standards, and audit expectations, maintaining accurate process documentation and governance controls.
- Drive continuous improvement initiatives by identifying process enhancements, conducting quality reviews and sample checks, performing root cause analysis, and implementing corrective and preventive actions.
- Develop training materials, conduct user training, facilitate knowledge transfer, and promote best-practice sharing to maintain service quality and operational excellence.
- Support business continuity, resource planning, backup arrangements, and perform additional responsibilities as required to meet evolving business and organizational needs

Requirements:

- Bachelors Degree or Diploma in Finance/ Accounting or related disciplines or Qualified qualification in Finance (e.g., ACCA, CPA, etc.)
- More than 1 year experience in Finance and Accounting or minimum 2-3 years experiences in related fields for Diploma
- External experience in a shared service or business process outsourcing engagement will be an added advantage
- Good interpersonal skills to communicate to service recipients
- Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines.

📌 Credit Risk Management Associate Analyst (Hyderabad)
🏢 Basf
📍 Hyderabad