- Monitor customer outstanding balances and aging reports.
- Follow up with clients through calls, emails, and meetings for timely payment collection.
- Ensure recovery of overdue payments as per agreed credit terms.
- Prepare and implement collection strategies for delayed accounts.
- Maintain records of collection activities and payment commitments. Accounts Receivable Management
- Reconcile customer accounts and resolve payment discrepancies. Customer & Internal Coordination
- Liaise with clients for payment-related queries and dispute resolution.
- Coordinate with Sales, Projects, and Operations teams to obtain supporting documents required for collections.
- Ensure submission of invoices, work completion certificates, and other payment-related documentation.
Reporting & Compliance -
- Prepare weekly and monthly collection reports.
- Provide updates on overdue accounts and recovery status to management
- Assist in legal recovery processes for long-pending dues, if required.
- Ensure compliance with company credit policies and procedures.
Requirements
Required Qualifications -
- Bachelor's Degree in Commerce, Accounting, Finance, or a related field.
- 2-4 years of experience in credit control, collection, or accounts receivable management.
- Experience in construction, waterproofing, building materials, or project-based industries preferred.
Required Skills –
- Strong negotiation and communication skills.
- Knowledge of Accounts Receivable and credit management processes.
- Proficiency in MS Excel and ERP systems (SAP, Tally, Oracle, or similar).
- Analytical and problem-solving abilities.
- Ability to handle multiple accounts and meet collection targets.
- Robust follow-up and relationship management skills.
Preferred Industry Experience: Waterproofing, Construction Chemicals, Civil Contracting, Building Materials, Infrastructure, or Project-based Businesses