- Jobs4fresher Team
- October 10, 2023
- Any Graduate, 2021 Batch, 2022 Batch, 2023 Batch, B.Com/M.Com, B.E/B.Tech, B.Sc/M.Sc, BBA/MBA, BCA/MCA, Experienced Jobs, Featured, Fresher Jobs, Gurgaon, Gurugram, Haryana, india, IT Jobs, Jobs, Offcampusjobs

Concentrix Off Campus Hiring:- Concentrix is hiring candidates for the role of Customer Service Agent – Non-Voice for the Gurugram, Haryana, India locations. The complete details about Concentrix Off Campus Hiring are as follows.

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Company Name:- Concentrix (Webhelp)

Job Position:- Customer Service Agent – Non-Voice

Job Location:- Gurugram, Haryana, India

Salary Package:- As per Company Standards

Required Qualifications & Skills:-

- Minimum high school level education
- 1 year’s experience in an international BPO (Advantageous)
- Both freshers and experience agents are welcome to apply
- Web chat experience in a contact centre environment (Advantageous)
- Experience working for international BPO (Advantageous)
- High proficiency in the English language with excellent business writing skills
- Demonstrable computer literacy, MS Office skills, understanding of relevant software and advanced internet functions

& Responsibilities:-

- Seamlessly multi-tasking, accessing and switching between tools during a chat conversation to ensure you are able to give the most accurate and complete service possibly
- Providing an extraordinary customer experience by addressing queries through a web chat channel adhering to scheduled shifts, procedures, metrics, and departmental goals
- Documenting each customer contact using contact tracking systems and escalating unresolved customer issues with all pertinent information included to appropriate resources
- Maintaining a positive, constructive attitude in the workplace including presenting challenges in a positive light, offering constructive approaches to overcoming difficulties and treating all individuals with respect
- Prioritising work, balancing importance from the customer perspective and operational efficiency
- Following through on commitments, communicating status of work,



identifying and requesting assistance with barriers that may interfere with progress
- Developing and maintaining current knowledge of the campaign
- Information security needs to be protected and you are responsible for highlighting any issues that you are made aware of by using the correct process
- Ensuring first contact resolution at all times
- Endeavouring to achieve and exceed all operational metrics and targets

Concentrix Off Campus Hiring Application Process:- Apply In Below Link Apply Link:- Click Here To Apply (Apply before the link expires)

Note: – Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join Follow Us On Instagram For Off-Campus Drive Updates Apply For Other Off-Campus Jobs Off-campus Jobs Apply Link Xiaomi India Click here Hubbell Incorporated Click here BT Group Click here Moodys Corporation Click here Hexagon Click here Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume ?

Concentrix Off Campus Hiring:-

Concentrix is hiring candidates for the role of Customer Service Agent – Non-Voice for the Gurugram, Haryana, India locations. The complete details about Concentrix Off Campus Hiring are as follows.

??? ????? ????????? ???????? ???????- ??? ?????? ?? ??? ???'?

Company Name:- Concentrix (Webhelp)

Job Position:- Customer Service Agent – Non-Voice

Job Location:- Gurugram, Haryana, India

Salary Package:- As per Company Standards

Required Qualifications & Skills:-

- Minimum high school level education
- 1 year’s experience in an international BPO (Advantageous)
- Both freshers and experience agents are welcome to apply
- Web chat experience in a contact centre workplace (Advantageous)
- Experience working for international BPO (Advantageous)




- High proficiency in the English language with excellent business writing skills
- Demonstrable computer literacy, MS Office skills, understanding of relevant software and advanced internet functions

& Responsibilities:-

- Seamlessly multi-tasking, accessing and switching between tools during a chat conversation to ensure you are able to give the most accurate and complete service possibly
- Providing an extraordinary customer experience by addressing queries through a web chat channel adhering to scheduled shifts, procedures, metrics, and departmental goals
- Documenting each customer contact using contact tracking systems and escalating unresolved customer issues with all pertinent information included to appropriate resources
- Maintaining a positive, constructive attitude in the workplace including presenting challenges in a positive light, offering constructive approaches to overcoming difficulties and treating all individuals with respect
- Prioritising work, balancing importance from the customer perspective and operational efficiency
- Following through on commitments, communicating status of work, identifying and requesting assistance with barriers that may interfere with progress
- Developing and maintaining current knowledge of the campaign
- Information security needs to be protected and you are responsible for highlighting any issues that you are made aware of by using the correct process
- Ensuring first contact resolution at all times
- Endeavouring to achieve and exceed all operational metrics and targets

Concentrix Off Campus Hiring Application Process:- Apply In Below Link Apply Link:- Click Here To Apply (Apply before the link expires)

Note: – Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join Follow Us On Instagram For Off-Campus Drive Updates Apply For Other Off-Campus Jobs Off-campus Jobs Apply Link Xiaomi India Click here Hubbell Incorporated Click here BT Group Click here Moodys Corporation Click here Hexagon Click here Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume ?

📌 Concentrix Off Campus Hiring | Customer Service – Fresher (Gurugram)
🏢 Fresher Jobs
📍 Gurugram