- User Operations Manager Key Responsibilities: 1. Develop and execute the Campus Ambassador Program to expand brand presence and engagement among college students across India.
- Build and scale KOC (Key Opinion Consumer) and UGC (User Generated Content) programs to drive brand advocacy and content creation.
- Establish and grow realme user communities at national and state levels to achieve community growth and engagement targets.
- Recruit, train, and manage state-level super agents/community leaders to strengthen local community operations.
- Develop social media engagement strategies and enhance the digital marketing capabilities of community teams and super agents.
- Plan and execute community activation campaigns during product launches, realme festivals, and key seasonal events.
- Collaborate with Brand Marketing and Retail teams to implement student-focused and community-driven marketing initiatives.
- Monitor community performance, engagement metrics, and campaign effectiveness,
providing actionable insights for continuous improvement.
- Drive customer loyalty, advocacy, and user retention through both online and offline community engagement programs.
Qualifications & Skills: 1. 7 - 10 years of experience in Community Development, User Operations, CRM, Retail Marketing, or Digital Engagement.
- Minimum 2 years of hands-on experience in digital community building and customer engagement.
- Strong background in Mobile, Consumer Electronics, Retail, or Technology industries.
- Excellent communication, stakeholder management, and analytical skills.
- Proven experience in driving customer loyalty and community growth programs. 6.
Mobile
Industry and E-Sports background is preferred.
Perks and Benefits: 1. Performance linked incentives 2. Rewards and recognition 3. Group / term Medical Perks
📌 Community Manager (Gurugram)
🏢 realme India
📍 Gurugram
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