Collections Executive - Retail MFB - Collections - Kathlal - JB Plaza Complex - J Grades - Responsible for managing collections for retail microfinance banking clients.
- Handling customer interactions to ensure timely recovery of dues.
- Working closely with customers to resolve payment issues and maintain good relationships.
- Requires understanding of retail banking and microfinance operations.
- May involve field visits to customers for collections and follow-ups.
- Coordination with internal teams to update collection status and reports.
- Ensures compliance with company policies and regulatory guidelines related to collections.
- Requires valuable communication and negotiation skills to handle diverse customer profiles.
- Ability to work in a target-driven environment and meet collection goals.
- Familiarity with banking software and documentation related to collections is beneficial.