Job Location: Dehradun / Rishikesh / Mussoorie Position: Collection Executive Experience: 0-1 Yrs Qualification High school diploma; Associate’s/Bachelor’s degree is a plus Role description Monitor accounts to identify outstanding debts.
investigate historical data for each debt or bill.
Find and contact clients to ask about their overdue payments.
Take actions to encourage timely debt payments.
Process payments and refunds.
Resolve billing and customer credit issues.
Update account status records and collection efforts.
Report on collection activity and accounts receivable status.
Proven experience as a Collection Specialist or similar role.
Key Skills Knowledge of billing procedures and collection techniques (e.g. skip tracing).
Working knowledge of MS Office and databases.
Comfortable working with targets.
Patience and ability to manage stress.
Excellent communication skills (written and oral).
Skilled in negotiation.
Problem-solving skills. Good to Have General Traits The incumbent should display following traits Must be a team player
Good analytical and problem solving skills.
Must possess valuable communication skills; written and oral