Company Description HDFC Life is one of India’s leading private life insurance companies, offering a wide range of individual and group insurance solutions across protection, pension, savings, investment, and health. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), a premier housing finance institution in India, and abrdn plc, a leading financial services provider in the United Kingdom. The company’s portfolio includes numerous retail and group products, along with optional riders that allow customers to customize their plans.

With around 500 branches across India serving over 900 cities and towns, and a liaison office in Dubai, HDFC Life provides extensive reach and a strong network of Financial Consultants. Potential team members join an organization focused on innovative insurance solutions and long-term customer relationships.

Role Description This is a full-time, on-site Cluster Manager role based in New Delhi.

The Cluster

Manager is responsible for overseeing sales and business development activities across multiple branches within the cluster, ensuring achievement of sales targets and profitability goals. Day-to-day tasks include managing and mentoring branch teams, driving life insurance product penetration, monitoring performance metrics, and implementing sales campaigns and initiatives. The role involves building and maintaining strong relationships with customers, channel partners, and Financial Consultants,



while ensuring compliance with regulatory guidelines and internal policies.

The Cluster

Manager also collaborates with cross-functional teams for training, marketing support, and operational efficiency, and provides regular reporting and market feedback to senior leadership.

Qualifications Solid sales and business development skills, with experience in meeting and exceeding revenue and growth targets.

Team leadership and people management capabilities, including coaching, performance monitoring, and talent development.

Operational and process management skills, with the ability to ensure compliance, streamline workflows, and improve branch efficiency.

Customer relationship management and stakeholder engagement skills for working with clients, channel partners, and internal teams.

Analytical and strategic planning skills, including the ability to interpret data, identify trends, and drive action plans.

Prior experience in insurance, financial services, or related sectors, preferably in a regional or cluster management role.

Excellent communication and interpersonal skills, with proficiency in English and local languages as applicable.

Bachelor’s degree in Business, Finance, Marketing, or a related field; a postgraduate qualification (MBA or equivalent) is an advantage.

High level of integrity, accountability, and customer-centric mindset, with readiness to work from multiple branch locations within the cluster.

📌 Cluster Manager (New Delhi)
🏢 HDFC Life
📍 New Delhi