Client Success & Project Manager (Events) (Ahmedabad)

Client Success & Project Manager (Events) (Ahmedabad)

06 Aug
|
WeTales - Digital Invitation Management
|
Ahmedabad

06 Aug

WeTales - Digital Invitation Management

Ahmedabad

Company Description WT Technologies Pvt Ltd is an Event Technology company building cutting-edge digital solutions for the wedding and events industry, with products like WeTales (digital invitations & RSVP management) and Wowsly (event tech platform for planning and guest handling), focused on combining creativity, automation, and technology to simplify modern celebrations.

Role Description We're looking for a highly organized and tech-savvy professional to manage end-to-end RSVP operations, client communication, WhatsApp invitation deliveries, and project coordination. This role acts as the bridge between clients, the internal design & delivery team, and the RSVP calling team to ensure every event is executed flawlessly.

Key ResponsibilitiesRSVP Management

Plan and execute RSVP projects from start to completion.

Create RSVP forms and guest data sheets.

Coordinate guest calling campaigns.

Supervise RSVP executives/telecallers.

Monitor daily RSVP status and follow-ups.

Ensure accurate guest response records.

Generate RSVP reports for clients.

Team Management

Manage and guide the RSVP calling team.

Allocate work and daily targets.

Monitor call quality and productivity.

Train new team members on SOPs.

Resolve operational issues quickly.

Client Communication

Be the primary point of contact for assigned clients.

Understand event requirements and timelines.

Conduct regular update calls.

Handle client queries professionally.





Share reports and project progress.

WhatsApp Delivery Operations

Plan WhatsApp invitation delivery schedules.

Verify guest databases before delivery.

Coordinate personalized invitation generation.

Ensure deliveries happen on schedule.

Monitor delivery reports and failures.

Coordinate reminder campaigns.

Troubleshoot delivery issues.

Project Coordination

Create project timelines.

Coordinate with designers and delivery executives.

Ensure approvals are received on time.

Track project milestones.

Follow internal SOPs.

Maintain documentation.

Quality Control

Verify guest lists before delivery.

Check invitation personalization.

Ensure RSVP forms are working properly.

Review reports before sharing with clients.

Minimize operational errors.

Technical & Process Management

Work on CRM, Excel, Google Sheets, WhatsApp Business/API platforms.

Prepare dashboards and reports.

Maintain project trackers.

Suggest process improvements and automation opportunities.

Must Have

2+ years in Event Management, Wedding Industry, Hospitality or MICE.

Excellent communication in English and Hindi (Gujarati is a plus).

Strong client handling skills.

Experience managing a team.

Advanced Microsoft Excel / Google Sheets.

Good understanding of project management.

Comfortable using technology and software.

Ability to manage multiple events simultaneously.

📌 Client Success & Project Manager (Events) (Ahmedabad)
🏢 WeTales - Digital Invitation Management
📍 Ahmedabad

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