06 Aug
|
Sanyojit Financial Services
|
Kolkata
06 Aug
Sanyojit Financial Services
Kolkata
The Client Servicing Executive role focused on nurturing client relationships, ensuring seamless communication, coordinating service delivery, and creating a superior customer experience. The role requires regular interaction with clients and internal teams to deliver timely, reliable, and personalized service.
Key Responsibilities
• Respond to client enquiries and resolve service requests promptly.
- Support client onboarding, documentation, and account activation.
- Build and maintain long-term relationships with clients through regular communication.
- Coordinate with internal teams to ensure timely completion of client requests.
- Prepare client presentations, proposals, and service documentation.
- Identify opportunities to cross-sell and up-sell suitable financial products based on client needs.
- Schedule client meetings and follow up on pending actions.
- Maintain accurate client records and CRM updates.
- Deliver a consistently high standard of customer service.
Requirements
Eligibility
- Graduate in Commerce or any discipline.
- 2 to 10 years of experience in client servicing, relationship management,
customer support, banking, insurance, mutual funds, wealth management, or financial advisory.
- Candidates owning a two-wheeler and a valid driving licence will be preferred, as the role involves client meetings across Kolkata.
-----------------------
Required Skills
Excellent communication and interpersonal skills.
- Fluency in English is essential.
- Good working knowledge of Hindi and Bengali is required.
- Strong presentation and relationship management skills.
- Customer-first mindset with a professional approach.
- Good analytical, problem-solving, and organizational skills.
- Proficiency in Microsoft Office. Experience with CRM software will be an added advantage.
Benefits
• Salary: ₹15,000 to ₹25,000 per month plus incentives, based on experience and qualifications.
- Travel reimbursement for official duties.
- Hybrid working environment.
- Chance to build a career in wealth management and financial advisory.
📌 Client Servicing Executive (Kolkata)
🏢 Sanyojit Financial Services
📍 Kolkata