06 Aug
|
LEGXI
|
Gurugram
Company: LEGXI Originals Pvt. Ltd.
Location: Gurugram, Haryana
Designation: Client Relationship Executive ( Customer Support & Sales)
Employment Type: Full-Time
Experience: 6 Months – 1 Year
Salary: ₹20,000 – ₹30,000 per month + Performance Incentives up to ₹20,000 About Legxi LEGXI Originals is a premium collectibles brand specializing in officially licensed, authenticated, and limited-edition sports memorabilia. We serve collectors, sports enthusiasts, corporate clients, and premium customers by delivering exceptional products and world-class customer experiences. Job Summary
LEGXI Originals is looking for a passionate and customer-focused Client Relationship Executive to join our growing team. This role is a blend of Customer Support, Client Relationship Management, and Sales. The ideal candidate should be an excellent communicator with strong English fluency, capable of handling premium and high-profile clients while identifying opportunities to drive sales and build long-term customer relationships.
If you enjoy interacting with people, solving customer queries, and converting conversations into business opportunities, we'd love to hear from you. Key Responsibilities
Manage end-to-end client interactions through calls, emails, WhatsApp, and other communication channels.
Handle premium and high-profile clients with professionalism and confidence.
Provide timely resolutions to customer queries, concerns, and service requests.
Build and nurture long-term relationships with existing and prospective clients.
Understand customer requirements and recommend suitable products to maximize customer satisfaction.
Convert customer inquiries into sales opportunities through consultative selling.
Follow up with leads and existing customers to generate repeat business.
Coordinate with internal teams for seamless order processing, dispatch, and issue resolution.
Maintain accurate customer records and interaction history.
Ensure an exceptional customer experience while achieving individual sales targets.
Required
Skills
Excellent verbal and written communication skills in English.
Robust client handling and relationship management abilities.
Confident in dealing with premium, corporate, and high-profile clients.
Strong negotiation, persuasion, and sales skills.
Customer-centric mindset with excellent problem-solving abilities.
Ability to multitask and work efficiently in a fast-paced environment.
Good knowledge of MS Office. Qualification
Bachelor's degree in any discipline.
6 months to 1 year of experience in Customer Support, Client Servicing, Customer Success, Relationship Management, or Sales.
Preferred
Experience
Candidates with experience in any of the following will be preferred:
B2B Sales
Agency Sales
Client Relationship Management
Customer Success
Client Servicing
Account Management
Premium Retail, Luxury Brands, Hospitality, or E-commerce Compensation and Benefits
Salary: ₹20,000 – ₹30,000 per month (Based on experience and interview performance)
Performance Incentives: Up to ₹20,000 per month
Fast-track career growth opportunities.
Exposure to premium products and high-profile clientele.
Agile, collaborative, and performance-driven work environment.
Learning and development opportunities to enhance client relationship and sales skills. Why join Legxi
Work with one of India's emerging premium sports collectibles brands.
Engage with collectors, corporate clients, sports enthusiasts, and premium customers.
Develop expertise in customer success, client relationship management, and consultative sales.
Attractive earning potential through a competitive salary and performance-based incentives.
Be part of a fast-growing company where your performance directly contributes to business success.
📌 Client Relationship Executive (Gurugram)
🏢 LEGXI
📍 Gurugram