Job Responsibilities Catering Manager

Position: Catering Manager

Location: Kolkata

Tender Costing & Bid Support

- Prepare accurate and competitive cost estimates for catering tenders published on the GeM (Government e-Marketplace) portal and other government, PSU, corporate, and institutional tender portals.

- Analyze tender documents, scope of work, technical specifications, and commercial terms to develop comprehensive catering cost sheets.

- Calculate food costs, manpower costs, logistics, equipment deployment, overheads, statutory compliance costs, and profit margins while ensuring competitive pricing.

- Coordinate with the management, Head Chef, procurement team, and vendors to obtain quotations and finalize tender pricing.

- Ensure all commercial calculations are accurate, commercially viable, and submitted within the prescribed timelines.

- Assist in the preparation of technical and commercial bid documents and support the management throughout the tender submission process.

- Monitor upcoming catering tenders on GeM and other relevant tender portals and provide recommendations on bidding opportunities.

Key Responsibilities

- Manage the overall day-to-day catering operations and ensure smooth execution of all events.

- Plan, organize, and supervise corporate events, weddings, private parties, and outdoor catering assignments.

- Coordinate with clients to understand their event requirements and ensure complete customer satisfaction.

- Work closely with the Head Chef to finalize menus, production schedules, and food presentation.

- Prepare event operation plans, including manpower deployment, transportation, equipment, and service schedules.

- Recruit, train,



motivate, and supervise catering and service staff.

- Ensure high standards of food quality, hygiene, grooming, and customer service at every event.

- Maintain compliance with FSSAI food safety standards, health & safety regulations, and company SOPs.

- Monitor food and operational costs to achieve maximum profitability while maintaining service quality.

- Coordinate with procurement and vendors to ensure timely availability of food ingredients, equipment, and consumables.

- Manage inventory of crockery, cutlery, glassware, buffet equipment, and other catering assets.

- Handle client feedback, resolve service issues promptly, and maintain robust customer relationships.

- Prepare event reports, operational MIS, and performance reviews for management.

- Support the Catering Sales Manager during site visits, menu tastings, and client presentations whenever required.

- Ensure all company assets are handled properly and returned safely after each event.

- Participate in menu planning, SOP development, and continuous improvement initiatives during the pre-opening phase.

- Be available to work on weekends, public holidays, and flexible hours based on event schedules.

Pre-Opening Responsibilities

- Assist in setting up the catering operations from the ground up.

- Develop and implement Standard Operating Procedures (SOPs) for operations and service.

- Recruit and train the operations and service team.

- Identify and onboard reliable vendors and suppliers.

- Conduct mock events and trial runs to ensure operational readiness.

- Coordinate with management to establish quality standards and operational workflows before launch.

📌 Catering Manager (Kolkata)
🏢 Spice Blend Catering , Unit of Stewarding India
📍 Kolkata