About the job Department: Logistics / Operations

Location: Mohali (Work from Office) Shift: U.S. Shift

Experience: 2+ Years

Industry: U.S.

Freight

Brokerage / Logistics

Job Summary

We are looking for a highly motivated and experienced Carrier Relationship Manager with a strong network of U.S. trucking companies, owner-operators, and dispatchers. The ideal candidate will be responsible for sourcing, onboarding, negotiating with, and managing carrier relationships for Over-the-Road (OTR) and Intermodal/Drayage operations. This role requires extensive knowledge of the U.S. transportation market, carrier compliance, and freight capacity management.

Key Responsibilities

Build, expand, and maintain a reliable network of U.S. trucking companies and carriers.

Recruit, qualify, and onboard new carriers to support freight operations.

Develop long-term relationships with owner-operators, small fleets, and large trucking companies.

Source capacity for various equipment types, including:

Dry Van

Reefer

Flatbed

Power Only

Intermodal/Drayage

Specialized Equipment

Negotiate competitive freight rates while ensuring service quality and profitability.

Verify carrier compliance, insurance, FMCSA authority, safety ratings, and required documentation.

Coordinate carrier onboarding through platforms such as RMIS, Highway, Carrier Assure, MCP, and other compliance tools.

Maintain an accurate and up-to-date carrier database and performance records.

Build dedicated carrier capacity for key U.S. freight lanes and major ports.

Collaborate closely with Sales, Operations,



and Dispatch teams to ensure seamless freight movement.

Monitor carrier performance, resolve operational issues, and maintain high service standards.

Stay informed about U.S. transportation market trends, pricing, and capacity conditions.

Required Qualifications

Bachelor's degree in Business, Logistics, Supply Chain, or a related field (preferred).

Minimum 2 years of experience in U.S. freight brokerage, carrier sales, or carrier relationship management.

Strong existing network of U.S. trucking companies and carrier contacts.

Hands-on experience managing OTR and Intermodal/Drayage operations.

In-depth understanding of U.S. transportation regulations, freight markets, and major ports.

Excellent negotiation, communication, and relationship-building skills.

Ability to work in a fast-paced, target-driven environment.

Technical Skills

Experience with the following platforms is preferred:

DAT Load Board

Truckstop

Drayage.com

LoadMatch

RMIS

Highway

Carrier Assure

FMCSA

Microsoft Excel and CRM systems

Key Performance Indicators (KPIs)

Number of new carriers onboarded

Active carriers moving freight

Carrier response time

Quote turnaround time

Cost savings achieved through negotiations

Carrier retention rate

Compliance accuracy

Dedicated lane and port coverage

What We Offer

Competitive salary with performance-based incentives.

Opportunity to work with a growing U.S. logistics organization.

Career growth and professional development opportunities.

Collaborative and dynamic work workplace.

Exposure to large-scale U.S. transportation and supply chain operations.

📌 Carrier Relations Manager (Sahibzada Ajit Singh Nagar)
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📍 Sahibzada Ajit Singh Nagar