Business Analyst (Freelance | Part-time) About Paalam

Paalam is a fast-growing Swiss startup building a premium relationship platform for the global Tamil community. We combine technology, psychology and data to help people build meaningful relationships. As we prepare for the launch of our new mobile app, we're looking for an analytical and ambitious Business Analyst who wants to grow with us.

The role initially starts as a freelance position of approximately 20 hours per week. For the right candidate, we're happy to transition to a full-time role immediately or, at the latest, from October. What you'll do

You will work directly with the founder to improve our product, support strategic decisions and help shape the future of Paalam.

Your responsibilities include

Analyse product, business and marketing data to identify trends and opportunities

Prepare reports, dashboards and decision-making materials for the founder

Turn complex data into clear recommendations and actionable insights

Define and monitor KPIs across product, marketing and growth

Perform QA testing of current features before release

Write detailed bug reports and collaborate closely with the development team

Support project management and coordinate product initiatives

Gather and document business requirements for new features

Analyse competitors, market trends and user feedback





Explore how AI can improve business processes, analytics and product development Who we're looking for

We're looking for someone who enjoys solving problems through data, structured thinking and curiosity.

You naturally ask questions like:

What do the numbers really tell us?

Why do users behave the way they do?

Which improvements create the biggest impact?

How can we build a better product and a better business? Requirements

Degree or strong academic background in Business, Engineering, Computer Science or a related field

Excellent written and spoken English and Tamil

Strong analytical and problem-solving skills

Excellent Excel and Google Sheets skills

Experience with SQL, Power BI or Tableau is a plus

Marketing knowledge is an advantage

Strong communication and presentation skills

Structured, detail-oriented and proactive

Comfortable using AI tools in your daily work

Comfortable working remotely Why this role?

Work directly with the founder from day one

Help shape product, strategy and business decisions

Gain hands-on experience across analytics, product management, QA and AI

Be part of a fast-growing Swiss startup with a global Tamil audience

Flexible remote work with high ownership and real impact

Clear opportunity to become a long-term member of our core team

📌 Business-Analyst:in (Chennai)
🏢 Paalam.tamil
📍 Chennai