Role & responsibilities A Business Analyst (BA) role focusing on Microsoft Copilot Studio requires bridging business needs and low-code AI agent implementation. Core duties include stakeholder elicitation, conversational design involving external data sources, and Azure AI system landscape

Key Responsibilities

- Requirements Elicitation: Gather business workflows, user intents, and pain points from stakeholders to define custom AI assistant use cases

- Conversational Design: Map out dialogue flows, custom topics, fallback triggers, and generative answer boundaries within Copilot Studio

- Data & System Mapping: Identify required enterprise knowledge sources (SharePoint, Dataverse, APIs) and specify secure integration parameters.

- Testing & Validation: Coordinate user acceptance testing (UAT),



review intent matching accuracy, and refine natural language understanding (NLU) performance.

Required Skills & Qualifications

- Experience: 3+ years as a Business Analyst with hands-on exposure to the Microsoft Power Platform or conversational AI tools.

- Platform Knowledge: Understanding of Copilot Studio capabilities, workplace governance, and Power Automate workflow triggers.

- Soft Skills: Strong facilitation, workshops management, and translation of complex technical constraints for non-technical business units.

- Certifications (Preferred): Microsoft PL-200, AI-900/901.

📌 Business Analyst (Hyderabad)
🏢 STIC SOFT
📍 Hyderabad