Job Opening: Customer Support Associate (Voice Process Hindi & English) We are currently hiring for our Voice Process (Bengali+ English) with 100% Work from Home.

Designation: Customer Support Associate Job Role

- Resolve customer queries via voice calls

Job Details

- Contractual role till 31st October,2026
- Fixed salary

Eligibility Criteria

- Minimum education: Higher Secondary (12th Pass)
- Minimum 6 months on paper BPO experience (with documents)
- Freshers can also apply

Work Details

- Work timing: Rotational Shift
- 10 hours staff timing & 9 hours production
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years

Skills Required

- Excellent verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process

Interview Process

- HR Round
- Versant
- Typing Test (Minimum 30 WPM / 90% accuracy)
- Final round

Compensation

- Experienced Candidates:



14 k in-hand (approx.)
- Freshers: 12.5K in-hand (approx.)

System Requirements

- OS: Windows 10 or 11
- RAM: 8 GB or above
- Processor: Core i5, Gen 5 or above , Ryzen 5 or above
- Internet: Minimum 20 Mbps connection (Upload/ Download)
- Power backup
- Noise-cancelling USB headset

Documents Required

- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN Card Mandatory
- Educational documents (mark sheets & certificates)
- For experienced candidates:
- UAN card
- Experience Letter
- Offer Letter
- Last 3 months' payslips

Interested candidates can share their resume to this email - [email protected] For call, candidates can reach out to this number - HR Nabanita Chakraborty ((phone hidden))

📌 Bulk-Hiring in WFH || Tech Mahindra || Bengali || Kolkata
🏢 Tech Mahindra
📍 Kolkata