Brand Solutions ManagerAbout Skadoosh Skadoosh Media is a 360° Brand Media Agency specialising in Hospitality, Realty and Alco-Bev. We partner with brands to deliver strategy, creative, content, production, social media, performance marketing and digital solutions that drive measurable business growth.

At Skadoosh, we believe in ownership, collaboration, creativity and operational excellence. Every team member is empowered to think beyond the brief, take initiative and deliver work that creates real business impact.

Role Overview As a Brand Solutions Manager, you will be the owner of your client portfolio, responsible for strategy, client relationships, execution, quality, reporting, team leadership and business growth.

You will lead client accounts from planning to execution, ensuring every campaign, deliverable and interaction reflects Skadoosh's standards of excellence. Working closely with Creative, Copy, Video, Performance Marketing and other internal teams, you will mentor Brand Solutions Executives while ensuring projects are delivered on time, on brand and with measurable impact.

This role requires a creative and strategic thinker who communicates confidently, solves problems proactively, manages multiple priorities efficiently and takes complete ownership of both clients and internal execution.

Key ResponsibilitiesClient Leadership

- Own a portfolio of client accounts and serve as the primary point of contact.
- Build and maintain long-term client relationships through proactive communication and exceptional service.
- Lead client meetings, presentations, brainstorming sessions, campaign discussions and quarterly business reviews.
- Understand client business objectives and translate them into actionable marketing strategies.
- Manage all day-to-day client communication, approvals, feedback and stakeholder management.
- Ensure timely responses, proactive follow-ups and seamless client servicing.
- Resolve client concerns and escalations professionally while maintaining strong relationships.
- Identify opportunities to grow existing accounts through additional services and strategic recommendations.

Content Strategy & Brand Planning

- Develop integrated marketing strategies aligned with client business objectives.
- Lead the development, planning and review of monthly content calendars across all assigned brands.
- Ensure content calendars are strategically sound, creatively strong and aligned with campaign objectives before client presentation.
- Collaborate with Creative, Copy, Video and Performance Marketing teams to ensure timely execution of all planned content.
- Review and approve creatives, copy, videos, presentations and campaign assets before client submission.
- Recommend innovative campaigns, activations and content ideas that drive measurable business outcomes.
- Identify trends, cultural moments and opportunities that strengthen client brands.

Team Leadership

- Lead, mentor and develop Brand Solutions Executives.
- Delegates work effectively while ensuring accountability across the team.
- Review content calendars, presentations,



reports and deliverables before client submission.
- Ensure smooth collaboration between Creative, Copy, Video, Performance Marketing and other internal teams.
- Train team members on client servicing, agency processes and quality standards.
- Foster a culture of ownership, accountability, collaboration and continuous improvement.

Campaign & Project Management

- Oversee end-to-end execution of campaigns from briefing to final delivery.
- Own the execution of monthly content calendars and ensure every planned deliverable is executed, approved and published on schedule.
- Ensure all projects are delivered on time, within scope and to Skadoosh's quality standards.
- Manage multiple brands and competing priorities simultaneously.
- Coordinate cross-functional teams to ensure efficient execution across all service lines.
- Identify execution risks early, resolve bottlenecks proactively and maintain smooth project workflows.
- Ensure client feedback is communicated accurately and implemented across all teams.

Integrated Marketing Manage And Oversee The Planning, Execution And Performance Of

- Social Media Marketing
- Performance Marketing (Meta, Google & LinkedIn Ads)
- Branding
- Content Production
- Influencer Marketing
- Online Reputation Management (ORM)

While specialist teams execute some of these services, you will ensure every initiative aligns with the client's objectives, is delivered on time and meets the highest quality standards. Quality Assurance & Brand Standards

- Act as the final quality checkpoint before deliverables are shared with clients.
- Ensure every creative, caption, reel, presentation, campaign and marketing asset aligns with client brand guidelines and Skadoosh's quality standards.
- Review content for strategic relevance, accuracy, consistency, grammar and overall quality.
- Ensure all client feedback has been implemented correctly before final delivery.
- Maintain consistency across all client communication and marketing assets.

Community Management & ORM

- Ensure Online Reputation Management (ORM) is executed consistently across assigned brands.
- Monitor comments, messages, reviews and mentions to ensure timely and appropriate responses.
- Work with clients and internal teams to resolve customer queries and escalations professionally.
- Identify potential reputation risks and recommend proactive communication strategies.
- Ensure community engagement aligns with each brand's tone of voice and objectives.

Performance & Reporting

- Review campaign performance across both organic and paid channels.
- Analyse campaign data and provide actionable recommendations for improvement.
- Lead monthly and quarterly performance review meetings with clients.




- Maintain complete visibility across every account within your portfolio.
- Ensure all internal reports, client reports and documentation are accurate, organised and delivered on time.
- Maintain content calendars, campaign trackers, asset trackers, approval trackers and project documentation across all assigned brands.
- Monitor project health, timelines and account performance to ensure operational excellence.
- Share regular internal account status updates and proactively highlight risks, delays and opportunities.

Business Growth

- Identify opportunities to expand existing client accounts through additional services and strategic recommendations.
- Support recent business pitches, proposals and presentations when required.
- Stay updated on industry trends, competitor activity and emerging marketing opportunities.
- Build trusted partnerships that contribute to long-term client retention and business growth.

What We're Looking For

- 3–5 years of experience in client servicing, brand management or account management within a marketing or advertising agency.
- Proven experience managing multiple brands and client portfolios simultaneously.
- Strong understanding of integrated marketing, including Social Media, Performance Marketing, SEO, Branding and Digital Strategy.
- Excellent client relationship and stakeholder management skills.
- Strong leadership, mentoring and team management capabilities.
- Exceptional presentation, communication and negotiation skills.
- Commercial awareness with the ability to identify account growth opportunities.
- Strong analytical mindset with confidence interpreting campaign performance.
- Ability to work under pressure while maintaining quality and attention to detail.
- Creative thinking with a proactive, solutions-oriented mindset.
- High levels of ownership, accountability and professionalism.

Preferred

- Experience working with Hospitality, Realty and/or Alco-Bev brands.
- Strong understanding of digital marketing platforms, tools and analytics.
- Familiarity with Meta Ads Manager, Google Ads, LinkedIn Campaign Manager and Google Analytics.
- Experience using AI tools such as ChatGPT, Gemini or Claude to improve productivity, planning and project management.

Core Competencies

- Client Relationship Management
- Strategic Thinking
- Creative Thinking
- Leadership & Team Management
- Project Management
- Communication & Presentation
- Stakeholder Management
- Commercial Awareness
- Problem Solving
- Ownership & Accountability
- Attention to Detail
- Time Management

Why Join Skadoosh? At Skadoosh, you'll work with some of India's leading Hospitality, Realty andAlco-Bev brands while collaborating with multidisciplinary teams across strategy, creative, production and performance marketing. This is an opportunity to lead high-impact brands, mentor talented teams, influence business growth and build campaigns that deliver measurable results while shaping the future of one of India's leading brand media agencies.

Skills: brand strategy,digital marketing,client relationship management

📌 Brand Solutions Manager (Mumbai)
🏢 Katapult
📍 Mumbai