Debt Recovery Telecaller / Executive Job Title: Debt Recovery Telecaller Process: Banking & NBFC (ICICI, HDFC, Kotak, Tata Capital, etc.) Experience: 6 months – 15 years (Both DRA and Non-DRA candidates can apply) CTC: ₹15,000 – ₹25,000 Attractive Incentives Working Days: 6 Days a Week Timings: 9:30 AM – 6:30 PM Key Responsibilities: Contact debtors via phone to discuss overdue payments Negotiate repayment plans and terms to facilitate debt recovery Maintain accurate records of all communications and agreements Follow up on payment commitments and update status of outstanding debts Ensure compliance with legal regulations and company policies Provide customers with information and support to help resolve their debts Collaborate with other departments to address disputes and discrepancies Qualifications:
High school diploma or equivalent; associate degree preferred Proven experience in debt collection or customer service roles (freshers with solid communication also considered) Strong negotiation and interpersonal skills Ability to handle difficult conversations professionally Familiarity with debt collection laws and regulations is a plus Key Skills: Excellent Verbal Communication | Negotiation | Customer Service | Active Listening | Problem-Solving | Time Management | Target Oriented | Teamwork Interested Candidates can send their resume at
[email protected] / (phone hidden)
📌 BPO Telecaller (Delhi)
🏢 HR IT SERVICES
📍 Delhi