/ Responsibilities:

- Lead end-to-end Banner Student implementations for colleges and universities, driving configuration, data conversion, testing, and deployment activities with a focus on Registration, Catalog and Curriculum, Person Record Management, and Self-Service operations. Proactively prepare comprehensive implementation plans and adapt strategies as SaaS methodology and Ellucian product capabilities evolve.

- Serve as the primary functional expert guiding institutional clients through business process transformation and modernization initiatives. Leverage strong analytical skills to translate complex campus requirementsincluding term structures, registration rules, curriculum governance, and academic policy—into optimal Banner Student configurations that align with institutional objectives and industry recommended practices.

- Collaborate closely with campus stakeholders including Registrars, Admissions Directors, Student Accounts staff, and IT leadership to facilitate requirements gathering, solution design workshops, and configuration validation sessions. Present findings, design recommendations, and implementation roadmaps to both technical and non-technical audiences with precision and professionalism.

- Execute rigorous User Acceptance Testing (UAT) planning and coordination, including test script preparation, defect documentation and triage, and remediation validation.



Partner with clients to ensure comprehensive functional coverage across all Banner Student business processes prior to production deployment.

- Provide expert-level support during critical Go-Live and hypercare phases, troubleshooting configuration issues, resolving data discrepancies, and guiding campus users through new workflows. Monitor system performance and user adoption metrics to identify and remediate impediments to successful SaaS adoption.

- Contribute to the continuous improvement of Skilled Services delivery through active participation in internal process enhancement initiatives, maintenance and refinement of implementation artifacts and templates, and mentoring of junior consultants. Share lessons learned and promote adoption of recommended practices across the broader consulting team.

- Demonstrate deep understanding of integrated Banner ecosystem dependencies, including Banner Finance (accounts receivable integration), Banner Financial Aid (enrollment and COA), and Banner Human Resources (faculty assignment). Collaborate with cross-functional consultants to ensure seamless end-to-end institutional implementations.

- Achieve consistent client satisfaction scores and project success metrics by delivering high-quality services on time and within scope. Maintain utilization targets while balancing multiple concurrent client engagements and adapting to shifting project priorities with strong organizational and time management discipline.

📌 Banner Consultant (Ellucian) (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru