We are seeking an innovative and results-oriented leader to take charge of our Competitive Intelligence & Pre-Sales department. This role is pivotal in shaping our organization's strategic direction and market position. The successful candidate will have a proven track record in competitive intelligence, pre-sales, or strategy consulting, with a strong background in building and scaling successful teams.

Responsibilities

- Lead competitive intelligence strategy, establishing frameworks for intelligence gathering and activation.
- Drive pre-sales excellence through scalable methodologies, playbooks, and best practices.
- Partner with C-suite executives, providing actionable competitive insights for strategic decision-making.
- Build and mentor competitive analysts, solution engineers, and pre-sales professionals.
- Monitor and analyze the competitive landscape, developing comprehensive profiles of key market players.
- Create battlecards and enablement materials to empower sales teams in competitive scenarios.
- Establish KPIs for competitive intelligence, tracking win rates and stakeholder confidence.
- Provide technical sales support for high-value opportunities, driving solution design and value engineering.
- Manage RFP responses and proposal development, ensuring competitive positioning and unique value propositions.
- Collaborate with cross-functional teams to align technical capabilities with market demands and threats.

Qualifications

- 12-18 years of progressive experience in competitive intelligence, pre-sales, or strategy consulting roles.
- Minimum 5+ years of senior leadership experience, managing cross-functional teams and strategic initiatives.
- Proven ability to build and scale competitive intelligence programs and pre-sales operations.




- Executive-level presence with C-suite presentation experience.
- Advanced degree (MBA, Master's in Business, Engineering, or related field) strongly preferred.
- Deep technical expertise in enterprise software, cloud technologies, or industry-specific solutions.
- Exceptional communication skills, translating technical concepts into business value.
- Competitive intelligence and pre-sales mastery, including market research, analysis, and solution selling.
- Proven track record of cross-functional collaboration with sales, marketing, product, and engineering teams.
- Analytical proficiency with business intelligence tools, CRM systems, and data analysis.

About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Prospect Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

📌 Associate Program Manager (Mumbai)
🏢 eClerx
📍 Mumbai