About Us:

- Zippee improves customer loyalty & RTOs for India’s top consumer brands by enabling Quick Commerce via their websites.

- Brands connect their online store to our platform in just a few clicks & can kickstart 30-Min/120-Min/Same-Day Delivery for consumers through our dark store network across India.

- Our team is ex.

Retention

Science, oracle, Blinkit, and from institutions like Hindu College, BITS Pilani, and University of Southern California.

- Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

- Learn more at www.zippee.delivery.

:

- Zippee is looking for ambitious and analytical

Assistant Managers - Central Operations to join our Gurugram team.

- You'll own the performance of our Quick Commerce network across dark stores, last-mile delivery, and fulfilment, driving speed, reliability, and cost efficiency at scale.

- This is a high-ownership role with a steep growth trajectory, working closely with City Operations, Product, Tech, and Customer Success teams to solve operational challenges and improve network performance.

- We're looking for someone who thrives in a quick-paced, high-pressure startup where ownership is everything.

What you will do:

- Own central operations across dark stores, last-mile delivery, and same-day fulfilment.

- Monitor and improve network KPIs including SLA adherence, delivery TAT, first-attempt success rate, rider productivity,



and cost-per-order.

- Identify operational bottlenecks and drive process improvements across fulfilment and last-mile operations.

- Work closely with Product, Tech, Finance, and City Operations teams to automate workflows and improve operational efficiency.

- Support new city launches, dark store expansion, operational audits, and network optimization across India.

- Build MIS dashboards and operational reports to enable data-driven decision-making.

Qualifications:

- 4-8 years of experience in Central Operations, Last-Mile Operations, Supply Chain, Logistics, or Quick Commerce.

- Bachelor's degree in Business, Operations, Supply Chain, or a related field; MBA preferred.

- Strong analytical skills with advanced Excel/Google Sheets proficiency and experience working with operational dashboards.

- Hands-on experience managing delivery SLAs, fulfilment operations, rider performance, and operational metrics.

- Strong stakeholder management and problem-solving skills.

- High ownership mindset with willingness to travel for operational execution.

- Must have your own laptop.

Bonus Points:

- Experience in Quick Commerce, Ecommerce Logistics, Last-Mile Delivery, Courier, Hyperlocal Delivery, or Supply Chain Operations.

What you'll get:

- Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.

- Steep learning and growth curve.

- Annual company retreat.

📌 Assistant Manager- Last-Mile Operations (Gurugram)
🏢 Zippee
📍 Gurugram