POSITION OVERVIEW

We require an experienced L2 Windows Domain & Backup Engineer to manage and maintain enterprise Windows environments along with backup and recovery infrastructure. The role includes Active Directory, DNS, DHCP, and core Windows services, along with enterprise backup administration, monitoring, and recovery operations. The engineer will also perform assessments, reporting, compliance activities, and enable automation using scripting/AI tools.

KEY RESPONSIBILITIES

Windows Infrastructure Management

Administer Active Directory (Users, Groups, GPOs, OU structure)

Maintain DNS, DHCP, and RADIUS (NPS) services

Manage Windows Server environments (2016/2019/2022) including installation, configuration, and upgrades

Ensure high availability and performance optimization of Windows infrastructure

Backup Administration

Manage and monitor enterprise backup solutions (e.g., NetBackup, BackupExec, Veeam, Commvault, or similar)

Perform backup scheduling, configuration, and policy management for servers, databases, and applications

Ensure successful completion of daily backups and troubleshoot failed backup jobs

Perform data restoration (file-level, VM-level, and application-level) as per business requirements

Conduct regular backup validation and restoration drills to ensure recoverability

Manage backup storage, retention policies, and archival processes

Optimize backup performance and storage utilization

Coordinate with application and infrastructure teams during backup and restore activities

Ensure DR readiness by supporting disaster recovery drills and failover testing

Maintain backup reports, logs, and documentation

Security & Vulnerability Management

Perform Windows patch management (monthly/critical updates)

Identify and remediate vulnerabilities using tools like Qualys/Nessus





Ensure SLA-based closure of vulnerabilities

Implement server hardening best practices

Ensure backup data security, encryption, and access controls

Ensure compliance with ISO 27001 and internal policies

Prepare documentation for audits (including backup and recovery evidence)

Track audit findings and remediation

Maintain security and backup baselines

Incident & Change Management

Handle L2/L3 incidents related to Windows infrastructure and backup systems

Perform Root Cause Analysis (RCA) for failures (including backup failures)

Support change management processes for infra and backup changes

REQUIRED QUALIFICATIONS

Technical Skills: Strong experience in Active Directory, DNS, DHCP, RADIUS/NPS; Windows Server (2016/2019/2022/2025); patch management tools (WSUS/SCCM/Intune/Bigfix)

Backup Tools: Experience in enterprise backup tools (NetBackup, Veeam, Commvault, etc.)

Security: Knowledge of ISO 27001 and security frameworks;

experience with vulnerability tools (Qualys, Nessus)

Scripting: PowerShell scripting for automation

Certifications (Preferred): Microsoft certifications (MCSA, Azure Admin);

certifications in backup technologies (Veeam/Commvault/NetBackup)

Setting: Experience in enterprise multi-domain environments; exposure to hybrid environments (on-prem + Azure/GCP); exposure to AI/automation tools

KEY SKILLS & COMPETENCIES

Communication: Strong documentation and reporting skills; effective communication and coordination with IT and business teams

Attention to Detail: High attention to detail in backup validation, security compliance, and audit readiness

Resilience: Ability to work in high-pressure production environments with SLA-bound deliverables

Problem-Solving: Root cause analysis; incident management; proactive vulnerability remediation

📌 Assistant Manager - Enterprise IT (Mumbai)
🏢 JioStar
📍 Mumbai