Assistant Manager – Call Centre and Campaign Hyderabad (Secunderabad)

Assistant Manager – Call Centre and Campaign Hyderabad (Secunderabad)

06 Aug
|
Talent Leads Consultants
|
Secunderabad

06 Aug

Talent Leads Consultants

Secunderabad

:

1) Call Centre & Lead Management

- Manage the entire Lead Management Call Centre operations, ensuring optimal call centre manpower productivity.
- Drive day-to-day Call Centre activities and implement new initiatives to improve performance.
- Coordinate with the IT team on current initiatives and system-related projects.
- Ensure quality lead generation and conversion.

2) Campaign Management

- Plan, execute and monitor Inbound & Outbound calling campaigns, and digital campaigns through SFMC — across Text Message, WhatsApp, Voice Bot, Interactive Voice (IVR), and Emailer — to maximise lead generation & conversion.
- Track campaign performance basis data analytics and refine strategy accordingly.

📌 Assistant Manager – Call Centre and Campaign Hyderabad (Secunderabad)
🏢 Talent Leads Consultants
📍 Secunderabad

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