06 Aug
|
SVN SYSTECH INDIA
|
Mumbai
06 Aug
SVN SYSTECH INDIA
Mumbai
Roles and Responsibilities :
- Provide technical support to customers through phone, email, or chat for issues related to software applications.
- Troubleshoot and resolve customer complaints in a timely and professional manner.
- Collaborate with internal teams to identify root causes of issues and implement solutions.
- Document resolutions to knowledge base for future reference.
Job Requirements :
- 4-10 years of experience in application support or similar role.
- Solid understanding of application management, maintenance, and troubleshooting techniques.
- Excellent communication skills with ability to work effectively with customers at all levels.
📌 Application Support Engineer (Mumbai)
🏢 SVN SYSTECH INDIA
📍 Mumbai