- Welcome and assist students, parents, and visitors in a skilled and courteous manner.
- Handle walk-in inquiries and direct visitors to the concerned department.
- Manage incoming phone calls and transfer them to the respective teams.
- Ensure a positive first impression for every visitor entering the branch.
Student Administration
- Complete student registrations accurately in the CRM and maintain all required records.
- Verify and organize student documents during the registration process.
- Maintain physical and digital student files systematically.
- Update student information and course records whenever required.
Administrative Operations
- Maintain daily branch records, registers, and documentation.
- Coordinate with HR and management regarding attendance, leave records, and branch requirements.
- Prepare reports using Microsoft Excel and Google Sheets.
- Manage stationery inventory and ensure adequate stock is available.
- Coordinate with vendors for office maintenance and branch requirements.
Preferred candidate profile
- Graduate in any discipline.
- 1-3 years of experience in Administration, Front Desk, Reception, Customer Service, or Office Coordination preferred.
- Freshers with excellent communication and administrative skills may also apply.