Company Description ECA Global is a leading private higher education group, originated and founded in Australia, with campuses across Sydney, Brisbane, Melbourne, Perth, and Parramatta. The organization owns multiple higher education brands and has recently expanded into the UK with new campus locations. ECA Global operates internationally from Europe, China, the Philippines, Brazil, Nepal, and India, welcoming around 15,000 students annually from around the world.

The group focuses on delivering quality education and global learning opportunities, creating a diverse and multicultural academic environment for learners.

Role Overview As an Admissions Counsellor, you will serve as the primary guide for prospective students and their parents from initial inquiry through application submission. Your core mission is to understand student aspirations, advise them on Birkbeck’s prestigious UK curriculum (focused on Business Management and Analytics), and navigate them seamlessly through the admission process.

Key Responsibilities

Manage Inquiries: Promptly handle incoming leads and prospective student inquiries via phone, email, digital chat, and walk-ins at our Bengaluru campus.

Consultative Counselling: Conduct professional one-on-one sessions to evaluate students' academic backgrounds, career goals, and match them with appropriate undergraduate or postgraduate programs (e.g., BSc Business Management, BSc Business Analytics, MA/MSc programs).

Guidance & Transparency: Provide clear, accurate information regarding UK academic entry requirements, fee structures, global qualification value, and application deadlines.

Pipeline Management & Target Achievement: Maintain an active follow-up pipeline, nurture prospective applicants,



and consistently achieve or exceed monthly and quarterly admission and enrollment targets through effective lead conversion and student engagement.

CRM & Reporting: Log and maintain accurate records of all student interactions, follow-ups, and application milestones using the internal CRM system.

Outreach & Events: Represent Birkbeck, University of London at local education fairs, school visits, webinars, and campus information sessions.

Cross-Functional Collaboration: Coordinate smoothly with marketing, academic administration, and processing teams to fast-track applications and resolve student queries.

Requirements & Qualifications

Education: Bachelor’s degree in Business Administration, Communications, Psychology, International Relations, or a related field.

Experience: Minimum of 1 to 3 years of proven experience in student recruitment, admissions counselling, or inside sales (background in international education or EdTech is a strong plus).

Communication Skills: Impeccable verbal and written English communication skills, coupled with stellar active-listening abilities.

Interpersonal Approach: A welcoming, patient, and persuasive demeanor capable of building immediate trust with students and parents alike.

Goal-Oriented: Highly motivated, comfortable thriving in a metrics-driven environment, and committed to targets.

Tech Proficiency: Hands-on experience with CRM software, MS Office suite, and virtual meeting platforms (Zoom, Google Meet).

What We Offer

Global Exposure: An opportunity to work at the forefront of international higher education cross-border expansion in India.

Career Growth: Clear progression pathways within a fast-growing global organization.

Agile Work Culture: A collaborative, inclusive, and forward-thinking environment located in a premier business hub.

📌 Admissions Counselor (Bengaluru)
🏢 ECA Global
📍 Bengaluru