- Manage end-to-end processing of bulk B2B orders.
- Ensure timely picking, palletization, packing, and dispatch as per committed SLAs.
- Coordinate scheduled deliveries as per client appointment slots.
2. Inventory Management
- Monitor bulk stock levels and maintain safety stock for key SKUs.
- Ensure FIFO/FEFO compliance.
- Conduct cycle counts and resolve inventory discrepancies.
3. In-warding & GRN Management
- Supervise goods inward process and ensure accurate GRN entry.
- Coordinate with vendors for shortage, damage, or quality issues.
- Maintain proper documentation for audits.
4. Client & Vendor Coordination
- Coordinate with B2B clients for order confirmations and delivery schedules.
- Handle escalations related to shortages, delay, or billing discrepancies.
- Follow up with vendors for timely replenishment.
5. Transportation & Dispatch Planning
- Plan vehicle allocation for bulk shipments.
- Ensure proper documentation (Invoice, E-way Bill, DN, etc.).
- Monitor dispatch TAT and delivery confirmation (POD).
6. Reporting & KPI Monitoring
- Track KPIs such as:
- Order Fill Rate
- Inventory Accuracy
- Dispatch TAT
- Prepare daily/weekly performance reports.
7. Cost & Process Optimization
- Monitor logistics and operational costs.
- Identify process gaps and suggest improvements.
- Reduce damages, shrinkage, and operational losses.