Role & responsibilities:

- Initiate and lead client follow-ups to address overdue balances.
- Make calls to clients when needed to address dues and resolve payment concerns.
- Ability in resolving payment issues by coordinating with US/India account managers while maintaining positive relationships.
- Prepare and share structured payment plan schedules with clients when needed.
- Prepare and publish MIS reports on collections, receivables aging, and recovery performance, and others related to collection
- Track collection efficiency, payment timelines, and highlight risks/trends.
- Escalate payment issues internally as required while maintaining positive client relationships.
- Coordinate with finance and billing teams for account reconciliation.




- Act as escalation point for overdue accounts and support management decisions.

Preferred candidate profile:

- Graduate/Postgraduate in Commerce, Finance, or related field.
- 3 to 5 years of experience in collections, accounts receivable, or credit control.
- Strong English communication (spoken & written).
- Basic Excel skills
- ERP/Accounting systems knowledge (Intacct preferred).
- Polite while assertive communicator with solid persuasion and negotiation ability.
- Target-driven, reliable, and accountable with leadership potential.

📌 Collection Officer (Ahmedabad)
🏢 Analytix Business Solutions
📍 Ahmedabad