Looking for a skilled Team Leader to join our Operations team in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have a robust background in leading teams and driving business growth.

Roles and Responsibility

- Lead and manage a team of professionals to achieve operational excellence and drive business results.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to identify and prioritize project requirements.
- Analyze data and metrics to inform business decisions and optimize operations.
- Coach and mentor team members to enhance their skills and performance.
- Ensure compliance with company policies and procedures.

Job Requirements





- Proven experience as a Team Leader or similar role in the CRM/IT Enabled Services/BPO industry.
- Strong leadership and management skills, with the ability to motivate and inspire teams.
- Excellent communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels.
- Ability to analyze complex data sets and make informed decisions.
- Strong problem-solving and critical thinking skills, with the capacity to adapt to changing priorities.
- Experience with process improvement initiatives and change management strategies.

📌 Team Leader - Operations (Kolkata)
🏢 TP
📍 Kolkata