Your Role

- Strong Communication Customer Service Skills
- Freshers with excellent communication is required
- Min graduation requirements must.

In this role you will play a key role in:
- Must possess excellent written and oral communication, listening, and comprehension skills.

- Stellar customer service skills and the ability to de-escalate customer frustration.
- Superior problem-solving skills and the ability to work independently and objectively.
- Dedication to the customer experience with the ability to build and maintain strong relationships.
- Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
- Sound decision making.
- Must be able to effectively adapt to accelerating changes.





For remote work a secure workspace and effective internet connectivity is necessary

For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only; any bonuses, incentives, and advantages will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.

📌 Voice process Professional (Kolkata)
🏢 Capgemini
📍 Kolkata