Key Responsibilities

1. SAP B1 Maintenance & Support

Perform regular system maintenance, patches, and updates
Troubleshoot errors, performance bottlenecks, and data inconsistencies
Manage user roles, permissions, and license allocation
Ensure backup, disaster recovery, and system security (GDPR/SOX compliance)

2. SAP B1 Operations Management

Monitor daily SAP B1 workflows (finance, inventory, sales, procurement)
Optimize database performance (SAP HANA, MS SQL)
Resolve tickets from end-users (L2/L3 support)
Maintain integrations with third-party apps (eCommerce, CRM, banking)

3. SAP B1 Implementation & Upgrades

Lead current SAP B1 implementations (on-premise/cloud/hybrid)
Conduct business process analysis & system customization
Manage data migration, testing, and go-live support
Upgrade SAP B1 versions with minimal downtime

4. Team & Vendor Management

Train end-users and IT staff on SAP B1 best practices
Manage SAP B1 consultants, developers, and third-party vendors
Define SLA/KPIs for SAP B1 performance & uptime (99.5%+)

Send your CV to [email protected] or [email protected].

📌 IT Manager (Kolkata)
🏢 Peoplepro Management Services
📍 Kolkata