We are seeking for Customer Service Executives (International) to join our team. The successful candidate will be responsible for delivering exceptional customer support, handling international client queries, resolving issues efficiently, and ensuring customer satisfaction through effective communication and problem solving skills.

Your Role:

- Engage customers in meaningful conversations to promote products/services or gather required information.
- Handle objections professionally and escalate complex issues when necessary.
- Collaborate with team leads and quality analysts to improve call quality and performance.
- Ensure compliance with company policies and US calling regulations

Your Profile:

- Bachelors degree or equivalent.
- Open to Work from Office
- Excellent verbal communication and interpersonal skills.
- Ability to work Night Shifts/Rotational Shifts
- Goal-oriented with a positive attitude and robust work ethic.
- Knowledge of International culture and customer behavior.

📌 Customer Support Associate (Kolkata)
🏢 Capgemini
📍 Kolkata